Versatile Learning

HSE 003 – Hazard Identification, Risk Assesment And Control (HIRARC), 6 October 2025
2025-10-06 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

(HIRARC) has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the work place have noted numerous changes in their working practice. Those who have already carried out risk assessment in their work, have reported positive changes in their working practice, they recognize substandard act and working condition as they develop and take necessary corrective action. Legislation requires that this process should be systematic and be recorded so that the results are reliable and the analysis complete. The risk assessment process should be continuous and should not be regarded as a one-off exercise.
This course will received an overview of variety of techniques that can be used for hazard identification, including a brief outline of each approach, suitable applications, preparatory task, resource requirements, benefits and limitations. Systematic and practical Hazard Analysis will enhance the way we monitor all those identified hazard s in-line with your company process and workplace.

Objective

To understand and determine type of hazards in your workplace
To access the level of risk that may directly / indirectly exposure to you at your workplace
To determine the adequacy control methods for significant risk for implementation
To review the effectiveness
Able to conduct basic HIRARC at workplace

Who should attend?

This program is suitable for Management representatives, managers, executives, engineers, technicians, operators, safety representative, Safety & Health committee members and interested staff

DVS 002 – Pemanduan Defensif (Defensive Driving), 7 & 8 October 2025
2025-10-07 09:00 - 2025-10-08 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya.
Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.

Objektif

Diakhir sesi latihan ini, peserta akan dapat mempelajari:

Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.
Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.
Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.
Pemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.
Teknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.
Kedudukan pemandu : Sihat & Kelesuan, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu, minum & Penggunaan Telefon).
Sistem pemanduan teori SIPDE.
Cari (Search) : maklumat sistematik
Kenal pasti (Identify)

Sesi Praktikal.

mengenal pasti elemen dan aspek pemanduan berhemah
Menyatakan sikap & sifat pemandu.
Demostrasi sikap pemanduan yang boleh diterima.
Demostrasi pemanduan yang lancar dan pemerhatian yang betul.
Mengenal pasti teknik mengawal stereng yang betul
Mengenal pasti kedudukan pemandu yang betul
Melaksanakan latihan membrek
Melaksanakan cara mengelak pelanggaran
Kenal pasti jenis gelinciran dan pencegahannya
Melaksanakan kawalan gelinciran

Metodologi

Pendekatan

Kuliah
Perbentangan video
Perbincangan dalam kumpuan
Sesi Q&A
Bahasa 90% English 10%

Maklum Balas

– Penceramah baik, memberi tunjuk ajar dan penerangan dengan mudah
– Penceramah memberi ilmu dengan jelas

FIN 001 – Finance for Non Finance: Empowering Financial Context, 16 October 2025
2025-10-16 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals.

OBJECTIVE

Make Better Bottom-Line Decisions with a Working Knowledge of the Numbers End of Business
Gain a New Sense of Confidence When Dealing with Financial Professionals
Understand the Business Dynamics of Dollars and Cents—and Take Initiatives That Optimize Results in Line with Short- and Long-term Goals

Take the Guesswork Out of Your Decision Making and Deliver the Results You Need
Cultivate Proactive Working Relationships with Financial Professionals and Enhance Your Value to the Organisation
Learn How to “Think Finance” and Translate Various Measures of Performance into Financial Terms

METHODOLOGY

Group presentation – Case Studies, Discussion
Individual presentation – Speech

PDM 015 – Grooming & Etiquette, 16 & 17 October 2025
2025-10-16 08:00 - 2025-10-17 17:00 (Asia/Kuala_Lumpur)
Introduction

How confident are you or your employee in the knowledge of business etiquette?
Have you ever been embarrassed by not knowing quite the right handle yourself in social situations?
Can a limp handshake sabotage a merger deal?
Is your dress sabotage your career?

Objective

At the end of the course:

Participants have a better understanding of etiquette and protocols.
Participants know what to do in every business and social situation.
Participants with these skills appear confident.
Participants can quickly apply new knowledge in the workplace.

Who should attend?

Managers, executives, trainers, sales professionals, secretaries, administrators, front liners, support staffs, business development, entrepreneurs, teachers, lectures, students or related professional/individual.

PDM 032 – Stress Management, 27 October 2025
2025-10-27 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

Stress is a prevalent issue in today’s fast-paced world, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In
addition to stress management techniques, this course emphasizes the importance of prioritization, innovation and strong communications in reducing stress and achieving personal and professional success. Very often Stress is a slow build up. There are signals of stress and because important factors are missing to resolve these issues it will
compound and become a serious large problem. There are 2 effective ways to manage the build-up of stress and it is by using High EQ communications and Innovation.

Objectives

At the end of this training session, among others, participants will be able to:

Enhanced understanding of stress and its
impact.
Practical stress management techniques.
Improved prioritization skills for increased
productivity.
Proactive mindset and problem-solving
abilities.

Strategies to foster innovation and
creativity.
Managing stress through High EQ
communications
Long-term stress reduction and resilience building

Who Should Attend?

This course was designed for leaders and
all staff seeking to improve themselves

Methodology

The training will be conducted in form of active discussions, role play, skill practice and feedback

DVS 002 – Pemanduan Defensif (Defensive Driving), 4 & 5 November 2025
2025-11-04 09:00 - 2025-11-05 17:00 (Asia/Kuala_Lumpur)

PYR 002 – Pentadbiran dan Pengurusan Gaji yang Efektif Mengikut Akta Kerja 1955, 6 November 2025
2025-11-06 08:00 - 17:00 (Asia/Kuala_Lumpur)
PENGENALAN
Mana-mana organisasi yang mempunyai pekerja, sudah pasti perlu mentadbir dan mengurus gaji pekerja. Pentadbiran dan Pengurusan Gaji pekerja yang baik sudah tentu akan dapat membuat pekerja seronok dan meningkatkan motivasi mereka.Bagi mereka yang terlibat di dalam Pengurusan Gaji, mengetahui secara terperinci tentang hal ehwal pengurusan gaji adalah merupakan satu kemestian. Kesilapan dan kesalahan perlu dielakkan dan pengurusan gaji perlu bergerak seiring dengan perkembangan syarikat.
Kursus ini memberi penekanan terhadap semua Akta-akta yang berkaitan dengan gaji dan amalan amalan terbaik di dalam Pentadbiran dan Pengurusan Gaji.

OBJEKTIF

Selepas menghadiri kursus ini, para peserta akan dapat :

Memahami semua peruntukkan undang-undang di dalam pengurusan
gaji.
Membuat pengiraan gaji yang tepat, memberi pendahuluan gaji dan pemotongan gaji yang dibenarkan.
Menyimpan rekod-rekod gaji dan lain-lain rekod yang wajib.

Membangun dan melaksanakan struktur gaji yang baik dan berkesan.
Membuat audit dan menyediakan statistik upah untuk keberkesanan pengurusan syarikat.
Melaksana Sistem Pengurusan Gaji Berasaskan Produktiviti

SIAPA YANG PERLU HADIR?

Pengurus
Ketua Jabatan
Penolong Pengurus
Eksekutif Kanan
Eksekutif | Penyelia
Ketua Unit

Pembantu Pengurusan
Perkeranian
Pekerja kaunter
Penyambut Tetamu dan sesiapa yang berminat membangunkan kemahiran mereka

HRM 006 – Kursus Pra Persaraan Membina Persaraan Yang Cemerlang , 10 & 11 November 2025
2025-11-10 08:00 - 2025-11-11 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Setiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini direka khusus untuk membimbing para peserta menghadapi dunia baru yang tentunya berbeza dari dunia yang dilalui sebelumnya.

OBJEKTIF

Menghuraikan lang-langkah persediaan kepada para peserta untuk menempuhi kehidupan sebenar selepas bersara dari perkhidmatan dengan SIRIM.,
Membantu peserta membuat penganalisaan kendiri bagi mengenalpasti bakat dan kepakaran yang mampu mereka sumbangkan di tempat lain.
Membantu peserta dalam menstruktur semula kehidupan mereka dan melaksanakan pelan pengurusan kewangan yang berjaya.

Menjalankan perniagaan sendiri dan menjadi usahawan yang berjaya.
Melakukan kerja kesukarelawan untuk mencurahkan bakti kepada masyarakat setempat berbekalkan kepakaran dan pengalaman yang mereka miliki.
Memahami risiko dan pulangan dari pelaburan
Menjalankan aktiviti kesukarelaan semasa pencen dan menjadi seorang resource person.

PESERTA SASARAN

Program ini sesuai untuk peserta yang akan bakal bersara dan belajar untuk membina persaraan yang cemerlang.

METODOLOGI

Ceramah Interaktif
Latihan Dalam Kumpulan
Aktiviti Pengurusan (Management Game)
Perkongsian Pengalaman
Tayangan Video

CWS 009 – Kursus Penulisan Surat Rasmi & Memo Berkualiti, 11 & 12 November 2025
2025-11-11 08:00 - 2025-11-12 17:00 (Asia/Kuala_Lumpur)
PENGENALAN
Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan.
Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang
berkesan adalah kemahiran penting bukan sahaja bagi pegawai sokongan bahkan pegawai di peringkat atasan juga. Kemahiran ini wajar dikuasai oleh semua bagi menjamin kecekapan proses kerja, penjimatan masa dan tenaga, serta penampilan imej professionalisme organisasi.
Kertas cadangan ini memperincikan cadangan bagi bengkel penulisan dokumen
rasmi pengurusan melibatkan dokumen surat rasmi, memo dan, emel rasmi. Ketiga-tiga dokumen ini adalah instrumen utama dalam proses komunikasi bertulis dalam organisasi.
Dengan memahami apa yang menyebabkan sesuatu mesyuarat biasa tidak berkesan atau hanya satu aktiviti yang membuang masa – maka adalah penting untuk mengetahui apakah ciri-ciri utama suatu mesyuarat yang berjaya – supaya strategi yang positif dapat diambil bagi memastikan keberkesanannya.
Masalah juga sering dihadapi apabila seseorang cuba menulis minit sesuatu mesyuarat dengan baik dan berkesan. Banyak kekeliruan timbul berkenaan dengan APA yang perlu ditulis dan BAGAIMANA untuk menghasilkan satu minit yang baik dan berkesan.
Modul ini telah disusun untuk membincangkan topik ini secara khusus untuk melatih para peserta beberapa kaedah mudah untuk menulis memo, e-mel, surat rasmi, dan menangani kekeliruan yang biasa dihadapi apabila cuba menulis minit mesyuarat – melalui pendekatan bengkel “hands-on”.

ACC 005 – Handling Fullset of Accounting, 19 November 2025
2025-11-19 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed
business decision

OBJECTIVES

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

WHO SHOULD ATTEND?

This course was designed for participants who has none to basic knowledge about accounting or for those who are looking to refresh their own skills and learn more about the different components in accounting field

FEEDBACK

Ms. Adila delivers the training properly and is good at teaching.
The trainer’s delivery method is very good & easy to understand.

PCM 004- Cyber Security Awareness, 25 November 2025
2025-11-25 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. Take your basic knowledge of cyber security to a whole new level with this exciting course that promises to be educational, informative and fun filled.

WHO SHOULD ATTEND?

All executives and above
IT person

METHODOLOGY

Interactive Lecture
Participative Activities
Group Discussions

CRM 009 – Effective Customer Service, 25 & 26 November 2025
2025-11-25 08:00 - 2025-11-26 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a
great image and persona is to ensure the loyalty of the customer. Participants of this training will learn customer skills to improve the performance and professional, charismatic image that reflects well on their company.

OBJECTIVES

At the end of the course participants will be able to:
• Identify the benefits of the customer service
• Equip the professional manners skill
• Apply the interpersonal techniques in
dealing with angry and upset customers

PARTICIPANTS

This course was designed for all staff who
deal with customers.

LDM 033 – Leadership In Your Role Of Supervisor/Manager, 1 December 2025
2025-12-01 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

This course is designed to help you find the LEADER in yourself as you perform Supervisory and management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.
This workshop is presented in two parts, beginning with understanding & managing self and thereafter, proceeding to the management of others/team.

Objectives

At the end of this training session, among others, participants will be able to:

Clearly articulate your role and responsibilities as a Leader.
Be aware of individual strengths and weaknesses in managing others.
Develop better interpersonal skills and communication skills
Determine the best ways to communicate throughout your organization.

Learn and apply the principles of leadership.
Effectively manage the performance of your direct reports.
Identify the benefits and procedures of effective delegation.
Uncover your strengths as a coach.

Who Should Attend?

Managers
Executives, Supervisors
Line Leaders and others who are involved in operations & customers

Methodology

Interactive Lecture
Workshop
Group Discussion
Role Play

DVS 002 – Pemanduan Defensif (Defensive Driving), 2 & 3 December 2025
2025-12-02 09:00 - 2025-12-03 17:00 (Asia/Kuala_Lumpur)

CWS 005 – Spoken & Written Business English, 8 December 2025
2025-12-08 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.
It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

OBJECTIVES

To increase confidence in communicating using spoken and written English
To learn how to pronounce some common words correctly
To improve speaking skills, in terms of being concise, clear and accurate
To expand on relevant vocabulary and phrases for different situations

To understand the purpose and correct format for emails
To learn some basic rules for grammar
To learn the importance of the communication process, and how it applies to writing and speaking
To identify and learn from common Malaysian errors

WHO SHOULD ATTEND?

This programme is suitable for Executives.

MOF 003 – Microsoft Excel (Intermediate), 15 December 2025
2025-12-15 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet. It is suitable for complete beginners or little prior knowledge of Excel. At the end of this course, the participants will have a good understanding about the different features available in Excel which can be use daily at work and in business.

OBJECTIVES

The overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion:

Discuss on how Microsoft Excel can be an appropriate tool to run a day-to day business.
Illustrate the different components of the Excel worksheet and demonstrate advanced practical skills using Excel to perform data analysis, expenses analysis and forecasting in a business.

WHO SHOULD ATTEND?

This course was designed for participants who are just starting to get to know Microsoft Excel or for those who are looking to refresh their own skills and learn more about the available tools in Excel.

FEEDBACK

Ms. Adila delivers the training properly and is good at teaching.
The trainer’s delivery method is very good & easy to understand.

STW 003 – Pengurusan Stor & Inventori Secara Berkesan, 16 & 17 December 2025
2025-12-16 08:00 - 2025-12-17 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan stok dan penilaian stok akan mempengaruhi kesan kewangan sesebuah organisasi. Program ini menekankan kepentingan pengurusan inventori dan stor yang cekap dan berkesan.

OBJEKTIF

Setelah tamat program ini, para peserta akan dapat:

Membangunkan kemahiran dalam bidang kawalan untuk pelbagai fungsi dan tanggungjawab dalam pengurusan inventori dan stor
Memahami kepentingan pengurusan inventori dan stor
Membangunkan kaedah pengambilan stok dan struktur pelaporan yang cekap

Memahami aktiviti dan operasi stor yang cekap
Pelajari teknik berbeza yang digunakan untuk mengawal stok sambil
mengekalkan standard keselamatan dan kebersihan yang tinggi di dalam stor

SIAPA YANG PERLU HADIR

Kerani
Setiausaha
Pegawai Pentadbiran
Eksekutif Pentadbiran
Pengawal Dokumen

MAKLUM BALAS

Penceramah mempunyai pengalaman yang luas dalam bidang aset juga pengurusan inventori.
Penceramah suara sangat profesional, berkaliber,
berpengetahuan luas.

TRG 002 – Training Needs Analysis for Positive ROI, 22 December 2025
2025-12-22 08:00 - 17:00 (Asia/Kuala_Lumpur)
Objective

At the end of this training session, among others, participant will be able to:

Review the Common Training process Flow
Understand The important of Training Need analysis
Build up the TNA framework activities
Choosing appropriate TNA methodology that suite to their organization

Understand the role of evaluator
Understand the TNA Operational, individual, Competencies and de-velopmental
Prioritize and workout the Training Calendar and Budget

Who should attend?

HOD or any staff who need to enhance their knowledge on TNA

Feedback

Tn. Azmi A Bakar conducted the training with full professionalism.
Overall training is good and useful in understanding training needs analysis.

PYR 004 -Fahami Akta Kerja 1955 & Pindaan 2022, 14 & 15 January 2026
2026-01-14 08:00 - 2026-01-15 17:00 UTC
About Course

Mulai 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu, polisi dan prosedur pengurusan sumber manusia juga turut perlu dikemaskinikan.
Sepertimana yang kita semua ketahui, semua majikan perlu mendalami Akta Kerja 1955 dan Peraturan-peraturannya. Bagi mereka yang bekerja di Jabatan Sumber Manusia perlu juga bijak mengimplementasi Akta ini sebagai satu obligasi yang di tuntut oleh undang-undang.

What Will You Learn?

Mengetahui dan mendalami Akta Kerja Pindaan 2022 yang berkuatkuasa pada 1 Januari 2023 dan kesan-kesannya kepada sesebuah syarikat.
Mengetahui siapakah pekerja yang dilindungi dibawah Akta Kerja 1955.
Memahami kontrak perkhidmatan dan perkara-perkaa yang perlu ada di dalam kontrak perkhidmatan.
Menangani isu-isu utama di dalam pemecahan atau penamatan kontrak perkhidmatan
Mengetahui sepintas lalu tentang salahlaku dan siasatan dalaman serta penggantungan kerja.
Mendalami hak-hak serta faedah-faedah untuk pekerja wanita.
Menghalusi syarat-syarat dan faedah-faedah untuk pekerja yang dilindungi dibawah Akta Kerja 1955.
Memastikan peruntukan berkenaan Upah atau Gaji dilaksanakan dengan sempurna oleh majikan.
Peruntukan-peruntukan utama di dalam siasatan dan penguatkuasaan Akta Kerja 1955 oleh Jabatan Tenaga Kerja.

ADC 004 - Secretarial Skill Enhancement, 14 & 15 January 2026
2026-01-14 08:00 - 2026-01-15 17:00 UTC
About Course

INTRODUCTION
Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player.

What Will You Learn?

Develop an understanding on the nature of business challenges and opportunities that are present in today’s business world to have a better appreciation of their role in the business.
Reflect and describe their key roles and competencies that will enable them to perform at the standard expected and required.

FIN 001 – Finance for Non Finance Managers: Empowering Financial Context,20 & 21 January 2026
2026-01-20 08:00 - 2026-01-21 17:00 UTC
About Course

A general understanding of Finance for Non-Financial managers is needed in any business environment where individuals have to manage budgets or costs or take any responsibility for revenue or expenditure. With the increasing emphasis on business results. It is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals.

What Will You Learn?

Make better bottom-line decisions with a working knowledge of the numbers end of business.
Gain a new sense of confidence when dealing with financial professional
Understand the business dynamic of dollars and cents and take initiatives that optimize results in line with short and long term goals
Take the guesswork out of your decision making and deliver the results you need
Cultivate proactive working relationships with financial professionals and enhance your value to the organization
Learn how to “Think Finance” and translate various measures of performance into financial terms

CWS 005 – Spoken & Written Business English,21 January 2026
2026-01-21 08:00 - 17:00 UTC
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.

It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

PCM 004- Cyber Hygiene- How to Protect Yourself & Your Organisation Online, 26 January 2026
2026-01-26 08:00 - 17:00 UTC
About Course

INTRODUCTION
Data Breaches, Ransomware, State-Of-The-Art Attack, Advanced Persistent Threat (APT) targeting big organization and small businesses alike. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority.
Definitely, there’s a big difference between knowing you should improve security and knowing how to get started.
Take your basic knowledge of cyber security to a whole new level with exciting course that promises to be educational, informative and fun filled.

What Will You Learn?

Understand the element and importance of Cyber Security
Identify the needs of Cyber Security in Digital Era
Outline the elements of Cyber Threats to scams and cyberbullying
Understand how to prevent data loss and protect data
Implement countermeasures to protect infrastructure

DVS 002 – Teknik Pemanduan Defeensif & Cekap (Defensive Driving Technique), 27 & 28 January 2025
2026-01-27 08:00 - 2026-01-28 17:00 UTC
Pengenalan

Program Defensive Driving dilaksanakan untuk mengurangkan risiko kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.

OPS 006 – The Kaizen Process of Continuous Improvement, 29 & 30 January 2026
2026-01-29 08:00 - 2026-01-30 17:00 UTC
About Course

KAIZEN is a Japanese word meaning gradual and orderly, continuous improvement. The KAIZEN business strategy involves everyone in an organization working together to make improvements ‘without large capital investments’.
KAIZEN is a culture of sustained continuous improvement focusing on eliminating waste in all systems and processes of an organization.
It is everybody’s business to continuously improve their ability to meet expectations of high quality, low cost, and on-time delivery. KAIZEN transforms companies into ‘Superior Global Competitors’.
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What Will You Learn?

Understand the KAIZEN concept.
Learn the practice of KAIZEN at all levels.
Motivates the whole workforce through empowerment and ownership of ideas.
Learn how to identify, analyze and tackle problems for continuous improvement.
Learn how to implement KAIZEN.
Learn some of the basic and advance tools and techniques of Kaizen.
Enables companies to make more effective use of resources.
Help companies to progress along the route for world class performance

MOF 016 -Power BI Essentials Build Dynamic Reports & Dashboard, 2 February 2026
2026-02-02 08:00 - 17:00 UTC
About Course

This module provides an overview of the Power BI Basic and Beyond course, highlighting the key topics and learning objectives covered throughout the training program. Participants will have a comprehensive understanding of Power BI and its features also be able to possess the skills to effectively manage and share workspaces and collaborate with team members.

What Will You Learn?

Understand the fundamental concepts of Power BI and its applications in data analysis.
Explore various data visualization techniques and learn how to create compelling visualizations.
Master interactive reporting and dashboard creation to effectively communicate insights.
Gain proficiency in data modelling and transformation techniques using Power BI tools.
Discover advanced features and functionalities in Power BI including collaboration tools, DAX formulas and natural language querying.

ADC 005 - Sharpening Administrative Reformation Program (SHARP), 3 February 2026
2026-02-03 08:00 - 17:00 UTC
About Course

The current business trends and challenges had created a lot of new expectations on performance improvement. These lead to the decision on maximizing the employee’s capabilities and competencies to meet the organizational goals continuously and consistently. It applies to every category of employees in the organization. The need to have multi-skills will help employee to diversify their roles and responsibility shifts from traditional functional towards strategic functional.

What Will You Learn?

Understand the current business challenges and the impact towards customers’ expectation
Be more proactive and creative in developing performance improvement actions continuously
Bring them out from a comfort zone and always think out of the box in order to develop strategic partner thinking
Enhance interpersonal skills through NLP techniques
Building self-empowerment and take change
Plan and prioritizing their work more effectively
Managing EI and stress effectively in a workplace

FIN 013 – Personal Financial Planning, 9 February 2026
2026-02-09 08:00 - 17:00 UTC
About Course

This program provides practical insights and essential strategies for managing personal finances effectively. Designed for individuals looking to build financial security and plan for future goals, the session covers budgeting, saving, debt management, and investment fundamentals. Participants will learn actionable steps to improve their financial habits, make informed decisions, and work towards long-term financial stability.

What Will You Learn?

Understand the basics of financial planning and its importance in achieving financial goals.
Learn effective budgeting and saving techniques to manage expenses and increase savings.
Gain insights into debt management strategies to reduce financial burdens.
Explore introductory investment options to grow wealth over time.
Develop a personalized action plan for immediate financial improvement.

LDM 033- Effective Leadership for Manager and Team Supervisors, 10 February 2026
2026-02-10 08:00 - 17:00 UTC
About Course

This course is specifically designed to help your find yourself as your perform Supervisory and Management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.
This programme is presented in two parts, beginning with understanding and managing self and thereafter, proceeding to the management of others / team.

LSP 002 – Analytical Thinking Using Lego Serious Play, 10 & 11 February 2026
2026-02-10 08:00 - 2026-02-11 17:00 UTC
About Course

The workshop is specially designed to enable participants for skillful analytical thinking. There is a lot of focus on actual case studies on the critical points required for analytical thinking, and how knowing these will empower you.
The workshop starts with Foundations for Analytical Thinking. Develops a range of skills and uses case studies to allow participants to practice what they have learned. Consideration is also made to the Risk / Reward factors of the student and SWOT Analysis.
A valuable method for creativity is taught to help them think “outside the box’. At the close, future improvements and an overview are presented. It has been designed to be energetic with lots of experiential learning.

What Will You Learn?

Recap the LSP session and determine whether the learning objectives were reachable and to formulate an action plan applicable for their real work
