TRG 002 – Training Needs Analysis for Effective HR Planning, 12 February 2026
2026-02-12 08:00 - 17:00 UTC
About Course

In today’s competitive business environment, organizations must continuously adapt and enhance their workforce’s skills to maintain a competitive edge. Training Needs Analysis (TNA) is a vital process that identifies the gaps between current and desired performance levels within an organization. By systematically assessing the skills, knowledge, and abilities of employees, TNA helps to pinpoint areas where training is needed, ensuring that resources are effectively allocated to maximize return on investment.

What Will You Learn?

Review The Common Training process flow.
Understand the important of Training Need Analysis.
Build up the Training Need Analysis framework activities.
Choosing appropriate Training Need Analysis methodology that suite to their organization.
Understand the role of evaluator.
Understand the Training Need Analysis Operational, Individual, Competencies and Development.
Prioritize and workout the Training Calendar and Budget.

CRM 003 - Customer Relationship MasteryStrategies That Fuel Growth, 23 February 2026
2026-02-23 08:00 - 17:00
About Course

“Customer is always right”. This is a common statement in customer service where customer’s satisfaction is a priority.
The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer.
Participants of this training will learn customer skills to improve the performance and professional, charismatic image that reflects well on their company.

What Will You Learn?

Identify the benefits of the customer service.
Equip the professional manners skill.
Apply the interpersonal techniques in dealing with angry and upset customers.

PDM 032- Stress Management & Mindfulness at Work, 24 February 2026
2026-02-24 08:00 - 17:00
About Course

Stress is a prevalent issue in today’s fast-paced world, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In addition to stress management techniques, this course emphasizes the importance of prioritization, innovation and strong communications in reducing stress and achieving personal and professional success.

What Will You Learn?

Enhanced understanding of stress and its impact
Practical stress management techniques
Improved prioritization skills for increased productivity
Proactive mindset and problem-solving abilities
Strategies to foster innovation and creativity
Managing stress through High EQ communications
Long-term stress reduction and resilience-building

HSE 003 - Hazard Identification Risk Assessment & Risk Control (HIRARC), 5 March 2026
2026-03-05 08:00 - 17:00
About Course

INTRODUCTION
HIRARC has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the workplace have noted numerous changes in their working practice.
This course will emphasize on chemical management and activity that can be used for hazard identifications including a brief outline of each approach, suitable applications, preparatory task, resource requirements, benefits and limitations. Systematic and practical Hazard Analysis will enhance the way we monitor all those identified hazards in-line with your company process and workplace.

What Will You Learn?

Understand and determine type of hazards in your workplace.
Access the level of risk that may directly / indirectly exposure to you at your workplace.
Determine the adequacy control methods for significant risk for implementation.
Review the HIRARC effectiveness

MOF 003 - Basic Data Analytic for Non-Technical Professionals, 9 March 2026
2026-03-09 08:00 - 17:00
About Course

In today’s data-driven world, organizations need professionals who can turn raw data into actionable insights. This masterclass provides a comprehensive foundation in data analytics and business intelligence (BI)—from data exploration to dashboard creation—using tools like Excel, Power BI, and real-world case studies.

What Will You Learn?

By the end of this program, participants will:
– Understand the role of data analytics and BI in business strategy
– Learn to clean, analyze, and visualize data effectively
– Gain hands-on experience with BI tools (e.g., Excel, Power BI)
– Interpret data to support decision-making and performance tracking
– Build interactive dashboards and reports

ISO 001 - ISO 9001:2015 Awareness,19 March 2026
2026-03-09 08:00 - 17:00
About Course

We are pleased to be given the opportunity to offer our services and submit herewith a proposal for the effective establishment of an ISO 9001:2015 Awareness. This proposal covers the consultation program, technical guidance and project timeline required for the successful achievement of certification.
This proposal is prepared based upon the understanding of the company’s business process. The consultation program and project timeline are estimates.

What Will You Learn?

Understand and apply the concept / principles / model of quality management system.
Provide exposure on the concept and implementation of quality, systematic, effective, efficient organizational management system and fulfilment of customers satisfaction according to ISO 9001:2015 standard and outcome-based.
Provide exposure on the best techniques and principles of managing organization.
Instil the ‘continuous improvement’ mindset

LDM 005 - Emotional Intellligence at Work: Managing Emotions & Building Resilience, 10 March 2026
2026-03-10 08:00 - 17:00
About Course

The importance of having a high EQ in a fast-paced industry demands that managers and executives not only possess the ability to build satisfying relationships, but also have the attitude, knowledge and skills to manage emotions on a behavioral level. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively manage your own emotions and the emotions of others at the workplace. This workshop presents you with the opportunity to enhance your EI skills using behavioral approaches other programs don’t teach.

What Will You Learn?

Tackle emotions and emotional confrontations at work
Enhance relationships on an emotional and psychological level
Overcome interpersonal and intrapersonal conflicts
Handle situations, decisions and problems using EI

ACC 005 - Handling Fullset of Accounting, 16 March 2026
2026-03-16 08:00 - 17:00
About Course

INTRODUCTION
The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed business decision.

What Will You Learn?

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

CWS 005 - Effective Business Writing & Email Etiquette, 17 March 2026
2026-03-17 08:00 - 17:00
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.

It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

What Will You Learn?

Increase confidence in communicating using spoken and written English.
Improve on reading skills that can be applied in the workplace.
Learn how to pronounce words correctly.
Improve speaking skills, in terms of being concise, clear and accurate.
Expand on relevant vocabulary and phrases for different situations.
Understand the purpose and correct format for emails.
Learn basic rules for grammar, sentence structures and paragraphs.
Learn important listening strategies.
Learn the importance of the communication process, and how it applies to writing and speaking.
Identify and learn from common Malaysian errors.

ADC 004 - Secretarial Skill Enhancement, 25 & 26 March 2026
2026-03-25 08:00 - 2026-03-26 17:00
About Course

Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player.

What Will You Learn?

Develop an understanding on the nature of business challenges and opportunities that are present in today’s business world to have a better appreciation of their role in the business.
Reflect and describe their key roles and competencies that will enable them to perform at the standard expected and required.

SWP 004 -Workplace Bullying & Harrasment: What Every Employee Should Know 2 April 2026
2026-04-02 08:00 - 17:00
About Course

The ‘Sexual harassment and bully prevention at work place’ training aims to enhance participants general understanding of workplace sexual harassment. Participants gain a deeper awareness of the nature and prevalence of workplace sexual harassment or bullies and how they can implement strategies to prevent workplace sexual harassment and be an effective bystander.

What Will You Learn?

At the end of the course participants will be able to:
– Identify the types and effects of sexual harassment.
– Identify the roles of the bystander and leadership for effective harassment prevention.
– Determine the scope of the problem and barriers to reporting incidents of sexual harassment.
– Understand your rights as a person and as a employee or employer by the law
– Take rightful action to stop and prevent sexual harassment and bully.

PDM 057- Time Management & Personal Efficiency, 21 April 2026
2026-04-21 08:00 - 17:00
About Course

This workshop has been designed to help attendees make the most of their time. Full of tips, tricks and tools this program helps those who are ready to change to regain control and make effective time choices. You will learn how to prioritize important/urgent tasks and be more efficient in managing their day-to-day activities

What Will You Learn?

To develop sense of time management
To manage the time and plan their work
To prioritize their Job Task and enhancing Multi Tasking
Able to Manage self discipline that affect their performance
Able to enhance their personal effectiveness Skill
Manage Multi task and planning time effectively

MOF 014- Excel Mastery: Pivot Tables, Charts & Formulas, 28 April 2026
2026-04-28 08:00 - 17:00
About Course

Microsoft Excel course will equip participant with hands-on knowledge to leverage the power of data analysis and presentation in order to make informed, intelligent organizational decisions. In addition, Microsoft Excel Pivot Table and Dashboard Reporting course, participant will gain the widely sought after skills necessary to effectively analyze large sets of data. Once the data has been analyzed, clean and prepared for presentation, participant will learn how to present the data in an interactive dashboard report. It also enhance participant understanding to view the differences in a big very set of information, making it crucial for organizing large amounts of data quickly.

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What Will You Learn?

This course introduces participants to the Intermediate levels of Microsoft Excel. Participant will learn the skills work with functions for reporting, analyze data, customize workbooks, manage themes and create pivot table and use pivot function for reporting. They will learn how to manage their data working with tables, sorting, and filtering, highlight important data using conditional formats. At the end of the course, the participant will be able to demonstrate the ability to perform complex calculation and manage data efficiently with Microsoft Excel.

TRG 002 – Training Needs Analysis for Effective HR Planning, 29 April 2026
2026-04-29 08:00 - 17:00

ISO 001 – ISO 9001:2015 Awareness,12 May 2026
2026-05-12 08:00 - 17:00

CWS 005 - Spoken & Written Business English,14 May 2026
2026-05-14 08:00 - 17:00
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.

It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

FIN 001 - Finance for Non Finance Managers: Empowering Financial Context, 20 May 2026
2026-05-20 08:00 - 17:00
About Course

A general understanding of Finance for Non-Financial managers is needed in any business environment where individuals have to manage budgets or costs or take any responsibility for revenue or expenditure. With the increasing emphasis on business results. It is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals.

What Will You Learn?

Make better bottom-line decisions with a working knowledge of the numbers end of business.
Gain a new sense of confidence when dealing with financial professional
Understand the business dynamic of dollars and cents and take initiatives that optimize results in line with short and long term goals
Take the guesswork out of your decision making and deliver the results you need
Cultivate proactive working relationships with financial professionals and enhance your value to the organization
Learn how to “Think Finance” and translate various measures of performance into financial terms

SWP 004 -Awareness Of Sexual Harassment And Bully Preventation At Workplace, 21 May 2026
2026-05-21 08:00 - 17:00

ACC 005 - Practical Accounting: Learn how to Manage Full Set of Account, 3 June 2026
2026-06-03 08:00 - 17:00
About Course

The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed business decision.

What Will You Learn?

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

MOF 016 -Power BI Essentials Build Dynamic Reports & Dashboard, 11 June 2026
2026-06-11 08:00 - 17:00
About Course

This module provides an overview of the Power BI Basic and Beyond course, highlighting the key topics and learning objectives covered throughout the training program. Participants will have a comprehensive understanding of Power BI and its features also be able to possess the skills to effectively manage and share workspaces and collaborate with team members.

What Will You Learn?

Understand the fundamental concepts of Power BI and its applications in data analysis.
Explore various data visualization techniques and learn how to create compelling visualizations.
Master interactive reporting and dashboard creation to effectively communicate insights.
Gain proficiency in data modelling and transformation techniques using Power BI tools.
Discover advanced features and functionalities in Power BI including collaboration tools, DAX formulas and natural language querying.

SWP 004 - Workplace Bullying & Harassment : What Every Employee Should Know, 23 June 2026
2026-06-23 08:00 - 17:00
bout Course

The ‘Sexual harassment and bully prevention at work place’ training aims to enhance participants general understanding of workplace sexual harassment. Participants gain a deeper awareness of the nature and prevalence of workplace sexual harassment or bullies and how they can implement strategies to prevent workplace sexual harassment and be an effective bystander.

What Will You Learn?

At the end of the course participants will be able to:
– Identify the types and effects of sexual harassment.
– Identify the roles of the bystander and leadership for effective harassment prevention.
– Determine the scope of the problem and barriers to reporting incidents of sexual harassment.
– Understand your rights as a person and as a employee or employer by the law
– Take rightful action to stop and prevent sexual harassment and bully.

LDM 005 - Emotional Intellligence at Work: Managing Emotions & Building Resilience, 24 June 2026
2026-06-24 08:00 - 17:00

PDM 032- Stress Management & Mindfulness at Work, 30 June 2026
2026-06-30 08:00 - 17:00

CWS 005 - Effective Business English for Speaking & Writing at Work, 8 July 2026
2026-07-08 08:00 - 17:00
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.

It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

What Will You Learn?

Increase confidence in communicating using spoken and written English.
Improve on reading skills that can be applied in the workplace.
Learn how to pronounce words correctly.
Improve speaking skills, in terms of being concise, clear and accurate.
Expand on relevant vocabulary and phrases for different situations.
Understand the purpose and correct format for emails.
Learn basic rules for grammar, sentence structures and paragraphs.
Learn important listening strategies.
Learn the importance of the communication process, and how it applies to writing and speaking.
Identify and learn from common Malaysian errors

LDM 015 – Handling Employeee Misconduct & Discipnary Issues, 9 July 2026
2026-07-09 08:00 - 17:00
About Course

It is important to understand that organization handle problematic employees in many situation differently and not all HR personnel, supervisors or even HOD have a knowledge on counselling or couching. Usually, minor misconduct can be resolve during counselling session. However, frequent / recurrence or minor misconduct may lead to major misconduct or gross misconduct, in which severe discipline action should be taken.
The purpose of this training is to assist participants to analyses discipline cases and make decision on the action that should be taken. It will also provide guidelines, techniques and steps to be used in the process of disciplinary action and practice the, in various situations.

What Will You Learn?

The common employees discipline / problem.
Understand the misconduct and disciplinary cases.
Gain skills in managing difficult employees.
Identify the causes of poor performance and employee dissatisfaction at work.
Understand why poor discipline can lead to poor work performance.
Learn technical skill to conduct investigation and collecting evidence.
Managing attendance problem.
Learn the basic techniques how to conduct a domestic inquiry.

MOF 014- Excel Mastery: Pivot Tables, Charts & Formulas, 25 July 2026
2026-07-25 08:00 - 17:00

FAD 002 – Pentadbiran Dan Pengurusan Pejabat : Cekap & Moden, 29 July 2026
2026-07-29 08:00 - 17:00
About Course

Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas.
Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka melihat dari perspektif organisasi yang lebih luas melewati skop tugas mereka seharian.
Dengan pendedahan ini, mereka akan dapat melakukan pembaikan ke atas diri dan proses kerja di mana perlu untuk meningkatkan lagi kecekapan dan keberkesanan mereka serta memberi sembangan secara langsung kepada keberkesanan operasi organisasi di mana mereka bertugas.
Pendekatan yang praktikal yang melibatkan peserta secara aktif dan bertumpukan kepada aktiviti harian di pejabat secara khusus akan digunakan untuk keseluruhan program.

What Will You Learn?

Memahami dengan lebih jelas cara – cara mengurus dan mengendalikan mesyuarat.
Meningkatkan kemahiran dalam menyediakan minit mesyaurat.
Menguasai prosedur mengenai sebelum, semasa dan selepas mesyuarat dijalankan

SWP 004 -Awareness Of Sexual Harassment And Bully Preventation At Workplace, 3 August 2026
2026-08-03 08:00 - 17:00

ISO 001 - ISO 9001:2015 Awareness, 4 August 2026
2026-08-04 08:00 - 17:00

LDM 033- Effective Leadership for Manager and Team Supervisors, 5 August 2026
2026-08-05 08:00 - 17:00
About Course

This course is specifically designed to help your find yourself as your perform Supervisory and Management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.
This programme is presented in two parts, beginning with understanding and managing self and thereafter, proceeding to the management of others / team.

What Will You Learn?

Clearly articulate your role and responsibilities as a Leader.
Be aware of individual strengths and weaknesses in managing others.
Develop better interpersonal skills and communication skills.
Identify the benefits and procedures of effective delegation.
Determine the best ways to communicate throughout your organization.
Learn and apply the principles of leadership.
Effectively manage the performance of your direct reports.
Uncover your strengths as a coach.
