Versatile Learning

PYR 004 -Fahami Akta Kerja 1955 & Pindaan 2022, 23 & 24 September 2026
2026-09-23 08:00 - 2026-09-24 17:00 UTC
About Course

Mulai 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu, polisi dan prosedur pengurusan sumber manusia juga turut perlu dikemaskinikan.
Sepertimana yang kita semua ketahui, semua majikan perlu mendalami Akta Kerja 1955 dan Peraturan-peraturannya. Bagi mereka yang bekerja di Jabatan Sumber Manusia perlu juga bijak mengimplementasi Akta ini sebagai satu obligasi yang di tuntut oleh undang-undang.

What Will You Learn?

Mengetahui dan mendalami Akta Kerja Pindaan 2022 yang berkuatkuasa pada 1 Januari 2023 dan kesan-kesannya kepada sesebuah syarikat.
Mengetahui siapakah pekerja yang dilindungi dibawah Akta Kerja 1955.
Memahami kontrak perkhidmatan dan perkara-perkaa yang perlu ada di dalam kontrak perkhidmatan.
Menangani isu-isu utama di dalam pemecahan atau penamatan kontrak perkhidmatan
Mengetahui sepintas lalu tentang salahlaku dan siasatan dalaman serta penggantungan kerja.
Mendalami hak-hak serta faedah-faedah untuk pekerja wanita.
Menghalusi syarat-syarat dan faedah-faedah untuk pekerja yang dilindungi dibawah Akta Kerja 1955.
Memastikan peruntukan berkenaan Upah atau Gaji dilaksanakan dengan sempurna oleh majikan.
Peruntukan-peruntukan utama di dalam siasatan dan penguatkuasaan Akta Kerja 1955 oleh Jabatan Tenaga Kerja

PCM 004- Cyber Hygiene- How to Protect Yourself & Your Organisation Online, 28 September 2026
2026-09-28 08:00 - 17:00
About Course

INTRODUCTION
Data Breaches, Ransomware, State-Of-The-Art Attack, Advanced Persistent Threat (APT) targeting big organization and small businesses alike. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority.
Definitely, there’s a big difference between knowing you should improve security and knowing how to get started.
Take your basic knowledge of cyber security to a whole new level with exciting course that promises to be educational, informative and fun filled.

What Will You Learn?

Understand the element and importance of Cyber Security
Identify the needs of Cyber Security in Digital Era
Outline the elements of Cyber Threats to scams and cyberbullying
Understand how to prevent data loss and protect data
Implement countermeasures to protect infrastructure

ELC 033- Fundamental of Electical Wiring & Harness Systems, 28 &29 September 2026
2026-09-28 08:00 - 2026-09-29 17:00
About Course

Comprehending electrical wiring harnesses is paramount for technicians in the electronic industry. This knowledge plays a pivotal role in establishing safe and effective connections among various electronic components. Technicians must grasp fundamental concepts, such as the careful selection of wires and connectors, to avert malfunctions and ensure the proper functionality of electronic devices. Understanding manufacturing processes and testing methods is equally vital for maintaining quality control throughout the production cycle. In an industry heavily reliant on precise electrical connections, technicians armed with comprehensive wiring harness knowledge contribute significantly to the reliability and success of electronic systems.
Furthermore, this expertise facilitates the troubleshooting of issues, minimizing downtime and enhancing operational efficiency. With the ever-evolving nature of technology, the ability to adapt and apply advanced wiring harness techniques becomes crucial for staying at the forefront of innovation. Technicians well-versed in wiring harnesses not only contribute to the seamless operation of existing electronic systems but also play a pivotal role in the development of cutting-edge technologies. In essence, their expertise ensures that electronic devices meet stringent standards, adhere to safety regulations, and continue to advance alongside the rapidly evolving landscape of the electronic industry.
For a component manufacturer, having technicians well-versed in wiring harnesses offers significant advantages. It enhances the efficiency and accuracy of the manufacturing process, ensuring precise connections and reducing the likelihood of errors. Well-trained technicians can contribute to improved product quality, meeting or exceeding industry standards. Their expertise facilitates streamlined troubleshooting, minimizing production downtime. Additionally, a skilled workforce is better equipped to adapt to evolving technologies and implement innovative wiring solutions, fostering a culture of continuous improvement. Ultimately, technicians with in-depth knowledge of wiring harnesses contribute to a competitive edge, enabling the manufacturer to deliver reliable and high-performance components to the market

What Will You Learn?

Understand the basic electrical terms such as Voltage, Current, Resistance, Power and others which are important in wire testing.
Understand the basics of Electrical Wire Harness
Know the basics of Electrical Wiring Harness principles design
Know how to perform the basics testing on a set of Wiring Harness for a product
Able to explain the types of Wiring Harness available in today market
Understand all types of connectors, joints, insulators, wires and accessories used in electrical wiring harness.
Able to understand what is EMI and how to minimize the effects in electrical wiring harness.

CWS 005 – Effective Business English for Speaking & Writing at Work, 29 September 2026
2026-09-29 08:00 - 17:00
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.
It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

What Will You Learn?

Increase confidence in communicating using spoken and written English.
Improve on reading skills that can be applied in the workplace.
Learn how to pronounce words correctly.
Improve speaking skills, in terms of being concise, clear and accurate.
Expand on relevant vocabulary and phrases for different situations.
Understand the purpose and correct format for emails.
Learn basic rules for grammar, sentence structures and paragraphs.
Learn important listening strategies.
Learn the importance of the communication process, and how it applies to writing and speaking.
Identify and learn from common Malaysian errors.

STW 003 - Pengurusan Stor & Inventori Secara Berkesan, 6 & 7 October 2026
2026-10-06 08:00 - 2026-10-07 17:00
About Course

Store management is a critical process that involves the organized and systematic handling of material flow within an organization. It plays a vital role in ensuring smooth operations and effective material management. From the acquisition of raw materials to maintaining the quantity and quality of components, store management supports the production process and significantly affects the overall manufacturing cost. Given its impact on the final product, store management must be handled with precision and care.
Effective inventory and material planning are key drivers of performance and cost-efficiency in store management. Poor inventory management can lead to low customer fulfillment rates, high carrying costs, and commercial risks such as excess, obsolete, or mismanaged stock. These issues not only tie up valuable resources but also reduce a company’s equity and profitability.
This Inventory and Stock Control Management training course is designed to address all critical aspects of inventory planning and stock control. It emphasizes demand planning theories, inventory models, and industry best practices. Participants will gain essential knowledge and practical skills to enhance inventory accuracy, optimize stock levels, and improve overall supply chain performance.

What Will You Learn?

Setelah tamat program ini, para peserta akan dapat:
Membangunkan kemahiran dalam bidang kawalan untuk pelbagai fungsi dan tanggungjawab dalam pengurusan inventori dan stor
Memahami kepentingan pengurusan inventori dan stor
Membangunkan kaedah pengambilan stok dan struktur pelaporan yang cekap
Memahami aktiviti dan operasi stor yang cekap
Pelajari teknik berbeza yang digunakan untuk mengawal stok sambil
mengekalkan standard keselamatan dan kebersihan yang tinggi di dalam stor

MOF 014- Excel Mastery: Pivot Tables, Charts & Formulas, 12 October 2026
2026-10-12 08:00 - 17:00
About Course

Microsoft Excel course will equip participant with hands-on knowledge to leverage the power of data analysis and presentation in order to make informed, intelligent organizational decisions. In addition, Microsoft Excel Pivot Table and Dashboard Reporting course, participant will gain the widely sought after skills necessary to effectively analyze large sets of data. Once the data has been analyzed, clean and prepared for presentation, participant will learn how to present the data in an interactive dashboard report. It also enhance participant understanding to view the differences in a big very set of information, making it crucial for organizing large amounts of data quickly.

What Will You Learn?

This course introduces participants to the Intermediate levels of Microsoft Excel. Participant will learn the skills work with functions for reporting, analyze data, customize workbooks, manage themes and create pivot table and use pivot function for reporting. They will learn how to manage their data working with tables, sorting, and filtering, highlight important data using conditional formats. At the end of the course, the participant will be able to demonstrate the ability to perform complex calculation and manage data efficiently with Microsoft Excel.

ELC 032 - Essential Soldering Techniques for Electronics Industry, 12 & 13 October 2026
2026-10-12 08:00 - 2026-10-13 17:00
About Course

The importance of soldering training for employees in a company with multiple soldering operations in the process cannot be overstated. Here are key reasons why such training is crucial:
A.Quality Assurance
Proper soldering techniques ensure the quality and reliability of electronic components and assemblies. Training ensures that employees understand the correct methods for creating strong, durable and consistent solder joints, reducing the risk of defects or failures in the finished products.
B.Compliance and Standards
Soldering training helps employees adhere to industry standards and specifications for soldering such as IPC-A-610 standards for electronic assemblies. This compliance ensures that products meet regulatory requirements and customer expectations.
C.Safety
Soldering involves working with hot tools and potentially hazardous materials like solder and flux. Training teaches employees how to handle equipment safely, use protective gear and mitigate risks associated with soldering operations, reducing the likelihood of accidents or injuries.
D.Efficiency and Productivity
Properly trained employees work more effectively and confidently, leading to increased productivity. They understand optimal soldering techniques, minimizing rework and maximizing output without compromising quality.
E.Cost Savings
Investing in soldering training can lead to significant cost savings in the long run. Properly trained employees are less likely to make mistakes that result in defective products, reducing scrap and rework costs. Additionally, improved efficiency and productivity contribute to overall cost – effectiveness.
F.Continuous Improvement
Soldering training is not a one-time event but an ongoing process. Regular training sessions allow employees to stay updated on new techniques, equipment and industry developments, fostering a culture of continuous improvement within the company.
G.Employee Engagement and Satisfaction
Providing training demonstrates a commitment to employee development and safety. Well – trained employees feel valued and are more engaged in their work, leading to higher job satisfaction and retention rates.
In summary, soldering training for employees is essentials for ensuring product quality, compliance with standards, safety in the workplace, efficiency, cost – effectiveness, continuous improvement and employee satisfaction. It is a worthwhile investment for any company that relies on soldering operations in its manufacturing processes.

CWS 005 - Effective Business English for Speaking & Writing at Work, 13 October 2026
2026-10-13 08:00 - 17:00
About Course

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.

It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this programme. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

What Will You Learn?

Increase confidence in communicating using spoken and written English.
Improve on reading skills that can be applied in the workplace.
Learn how to pronounce words correctly.
Improve speaking skills, in terms of being concise, clear and accurate.
Expand on relevant vocabulary and phrases for different situations.
Understand the purpose and correct format for emails.
Learn basic rules for grammar, sentence structures and paragraphs.
Learn important listening strategies.
Learn the importance of the communication process, and how it applies to writing and speaking.
Id

CWS 009 - Kursus Penulisan Surat Rasmi & Memo Profesional: Tersusun , Tepat & Efektif- 14 & 15 October 2026
2026-10-14 08:00 - 2026-10-15 17:00
About Course

Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan.
Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang berkesan adalah kemahiran penting bukan sahaja bagi pegawai sokongan bahkan pegawai di peringkat atasan juga. Kemahiran ini wajar dikuasai oleh semua bagi menjamin kecekapan proses kerja, penjimatan masa dan tenaga, serta penampilan imej professionalisme organisasi.

What Will You Learn?

Pendedahan mengenai format rasmi setiap kertas sesuai Pekeliling Kemajuan Perkhidmatan Awam (bagi agensi kerajaan) atau piawaian dan amalan industri swasta.
Pendedahan mengenai penggunaan tatabahasa melayu yang betul dalam komunikasi tulisan melibatkan penyediaan dokumen rasmi pengurusan.
Pendedahan mengenai proses lengkap penyediaan dokumen rasmi yang berkesan bermula dari peringkat pra penulisan, penulisan dan pasca penulisan.
Pelaksanaan latihan amali bagi proses penyediaan dokumen rasmi pengurusan bagi memastikan maklumat yang dipelajari dapat dipraktikkan secara terus.
Pendedahan mengenai contoh-contoh dokumen berkualiti yang pernah disediakan bagi tujuan rasmi. Contoh ini dirujuk sepanjang proses bengkel berjalan.
Pendedahan mengenai keperluan penilaian profil pembaca dokumen rasmi bagi tujuan memastikan dokumen yang ditulis memenuhi matlamat penyediaannya.

FIN 001 - Finance for Non Finance Managers: Empowering Financial Context, 14 & 15 October 2026
2026-10-14 08:00 - 2026-10-15 17:00
About Course

A general understanding of Finance for Non-Financial managers is needed in any business environment where individuals have to manage budgets or costs or take any responsibility for revenue or expenditure. With the increasing emphasis on business results. It is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals.

What Will You Learn?

Make better bottom-line decisions with a working knowledge of the numbers end of business.
Gain a new sense of confidence when dealing with financial professional
Understand the business dynamic of dollars and cents and take initiatives that optimize results in line with short and long term goals
Take the guesswork out of your decision making and deliver the results you need
Cultivate proactive working relationships with financial professionals and enhance your value to the organization
Learn how to “Think Finance” and translate various measures of performance into financial terms

HRM 015 - Industrial Relation & Benefit Compensation, 15 October 2026
2026-10-15 08:00 - 17:00
About Course

Starting on 1 January 2023, the Employment Act 1955 has been amended to come into effect. This amendment will have a big impact especially on employers. Amendments have also been made to Schedule 1 of the Act which causes the scope of the Act’s coverage of workers in Peninsular Malaysia to be wider. Therefore, human resource management policies and procedures also need to be updated.
As we all know, all employers need to study the Employment Act 1955 and its Regulations. For those who work in the Human Resources Department, it is also necessary to wisely implement this Act as an obligation demanded by the Law.
This 2-day course will also cover current issues involving the latest Act Amendment in the context of comprehensive Human Resource Management.

What Will You Learn?

To provide disclosure regarding mandatory matters for the provision of industrial relations and compensation benefits for contracts with reference to the 1955 Act.
Know the qualifications and what needs to be done by employers and employees for the title
Knowing and deepening the Work Act Amendment 2022 which comes into force on 1 January 2023 and its effects on a Company.
Find out who the workers are who are protected under the Employment Act 1955.
Understand the service contract and the things that should be in the service contract.
Dealing with the main issues in breaking or terminating the service contract.
Knowing at a glance about misconduct and internal investigations and suspensions.
Deepening the rights and benefits for female workers.
Refine the conditions and benefits for workers protected under the Employment Act 1955.
Ensuring that provisions regarding Wages or Salaries are implemented perfectly by the Employer
The main provisions in the Investigation and enforcement of the Employment Act 1955 by the Department of Labor

CRM 003 - Customer Relationship Mastery Strategies That Fuel Growth, 20 & 21 October 2026
2026-10-20 08:00 - 2026-10-21 17:00
INTRODUCTION
“Customer is always right”. This is a common statement in customer service where customer’s satisfaction is a priority.
The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer.
Participants of this training will learn customer skills to improve the performance and professional, charismatic image that reflects well on their company.

What Will You Learn?

Identify the benefits of the customer service.
Equip the professional manners skill.
Apply the interpersonal techniques in dealing with angry and upset customers.

DVS 002 – Teknik Pemanduan Defensif & Cekap (Defensive Driving Technique), 26 & 27 October 2026
2026-10-26 08:00 - 2026-10-27 17:00
About Course

Pengenalan

Program Defensive Driving dilaksanakan untuk mengurangkan risiko kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.

What Will You Learn?

Diakhir sesi latihan ini, peserta akan dapat mempelajari:
Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.
Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.
Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.
Pemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.
Teknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.
Kedudukan pemandu : Sihat & Kelesuan, kebanyakkan pemandu kurang maklumat (kedudukan pemandu, minum & Penggunaan Telefon).
Sistem pemanduan teori SIPDE.
Cari (Search) : maklumat sistematik
Kenal pasti (Identify)
Diakhir sesi latihan ini, peserta akan dapat mempelajari:
Mengenal pasti elemen dan aspek pemanduan berhemah
Menyatakan sikap dan sifat pemandu.
Demostrasi sikap pemanduan yang boleh diterima.
Demostrasi pemanduan yang lancar dan pemerhatian yang betul.
Mengenal pasti teknik mengawal stereng yang betul
Mengenal pasti kedudukan pemandu yang betul
Melaksanakan latihan membrek
Melaksanakan cara mengelak pelanggaran
Kenal pasti jenis gelinciran dan pencegahannya
Melaksanakan kawalan gelinciran

PDM 032- Stress Management & Mental Resilience at Work, 28 October 2026
2026-10-28 08:00 - 17:00
About Course

Stress is a prevalent issue in today’s fast-paced world, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In addition to stress management techniques, this course emphasizes the importance of prioritization, innovation and strong communications in reducing stress and achieving personal and professional success.

What Will You Learn?

Enhanced understanding of stress and its impact
Practical stress management techniques
Improved prioritization skills for increased productivity
Proactive mindset and problem-solving abilities
Strategies to foster innovation and creativity
Managing stress through High EQ communications
Long-term stress reduction and resilience-building

FAD 003 – Managing Office Records & Filing System Impressively, 28 & 29 October 2026
2026-10-28 08:00 - 2026-10-29 17:00
About Course

The basic objective of a good filling system is to be able to find the record you need; quickly and economically, regardless of its format. The goal of a good filling system is to provide quick access to information. Files management is essential for records management. Records Management is the application of systematic control to recorded information.
It is a logical and practical approach to the creation, maintenance, use and disposition of records and, thus, to the information that those records contain. Files Management applies records management principles to both paper and electronic records created and used by a single office. Files management ensures the organization of information that records can be retrieved when needed.
The purpose of this programme is to provide a guideline for establishing and maintaining the records and files of your organization by the most efficient and economical means available.

What Will You Learn?

Awareness on the existence of various rules pertaining to Records Management destruction
Different values of records and its usage
How to determine method of disposition of records?
Activities involved in disposition of records
Better awareness of the importance of proper records management.
Ability in organizing the records of an organization more systematically and efficiently.
Able to increase basic knowledge on Records Management.
Able to increase efficiency in processing the records/files of an organization especially on the aspect of arrangement, keeping, filling, retrieving, maintaining, and dispositioning of records

HSE 003 - Hazard Identification Risk Assessment & Risk Control (HIRARC), 2 & 3 November 2026
2026-11-02 08:00 - 2026-11-03 17:00
About Course

INTRODUCTION
HIRARC has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the workplace have noted numerous changes in their working practice.
This course will emphasize on chemical management and activity that can be used for hazard identifications including a brief outline of each approach, suitable applications, preparatory task, resource requirements, benefits and limitations. Systematic and practical Hazard Analysis will enhance the way we monitor all those identified hazards in-line with your company process and workplace.

What Will You Learn?

Understand and determine type of hazards in your workplace.
Access the level of risk that may directly / indirectly exposure to you at your workplace.
Determine the adequacy control methods for significant risk for implementation.
Review the HIRARC effectiveness.

ACC 005 - Practical Accounting: Learn how to Manage Full Set of Account, 3 November 2026
2026-11-03 08:00 - 17:00
About Course

INTRODUCTION
The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed business decision.

What Will You Learn?

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

LDM 015 - Handling Employeee Misconduct & Discipnary Issues, 3 & 4 November 2026
2026-11-03 08:00 - 2026-11-04 17:00
About Course

It is important to understand that organization handle problematic employees in many situation differently and not all HR personnel, supervisors or even HOD have a knowledge on counselling or couching. Usually, minor misconduct can be resolve during counselling session. However, frequent / recurrence or minor misconduct may lead to major misconduct or gross misconduct, in which severe discipline action should be taken.
The purpose of this training is to assist participants to analyses discipline cases and make decision on the action that should be taken. It will also provide guidelines, techniques and steps to be used in the process of disciplinary action and practice the, in various situations.

What Will You Learn?

The common employees discipline / problem.
Understand the misconduct and disciplinary cases.
Gain skills in managing difficult employees.
Identify the causes of poor performance and employee dissatisfaction at work.
Understand why poor discipline can lead to poor work performance.
Learn technical skill to conduct investigation and collecting evidence.
Managing attendance problem.
Learn the basic techniques how to conduct a domestic inquiry.

ISO 001 - ISO 9001:2015 Awareness, 4 November 2026
2026-11-04 08:00 - 17:00
About Course

We are pleased to be given the opportunity to offer our services and submit herewith a proposal for the effective establishment of an ISO 9001:2015 Awareness. This proposal covers the consultation program, technical guidance and project timeline required for the successful achievement of certification.
This proposal is prepared based upon the understanding of the company’s business process. The consultation program and project timeline are estimates.

What Will You Learn?

Understand and apply the concept / principles / model of quality management system.
Provide exposure on the concept and implementation of quality, systematic, effective, efficient organizational management system and fulfilment of customers satisfaction according to ISO 9001:2015 standard and outcome-based.
Provide exposure on the best techniques and principles of managing organization.

MOF 003 – Basic Data Analytic for Non-Technical Professionals, 12 November 2026
2026-11-12 08:00 - 17:00
About Course

In today’s data-driven world, organizations need professionals who can turn raw data into actionable insights. This masterclass provides a comprehensive foundation in data analytics and business intelligence (BI)—from data exploration to dashboard creation—using tools like Excel, Power BI, and real-world case studies.

What Will You Learn?

By the end of this program, participants will:
– Understand the role of data analytics and BI in business strategy
– Learn to clean, analyze, and visualize data effectively
– Gain hands-on experience with BI tools (e.g., Excel, Power BI)
– Interpret data to support decision-making and performance tracking
– Build interactive dashboards and reports

HRM 006 - Kursus Pra Persaraan Membina Persaraan Yang Cemerlang, 17 & 18 November 2026
2026-11-17 08:00 - 2026-11-18 17:00
About Course

Setiap pekerja baik dari sektor awam atau sektor swasta pasti akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental fizikal dan fizikal dalam usaha membina corak kehidupan selepas persaraan.
Kursus pra – persaraan ini direka khusus untuk membimbing para peserta menghadapi dunia baru yang tentunya berbeza dari dunia yang dilalui sebelumnya.

What Will You Learn?

Membantu peserta dalam menstruktur semula kehidupan mereka dan melaksanakan pelan pengurusan kewangan yang berjaya.
Menjalankan perniagaan sendiri dan menjadi usahawan berjaya.
Memahami risiko dan pulangan dari pelaburan.
Melakukan kerja kesukarelawan untuk mencurahkan bakti kepada masyarakat setempat berbekalkan kepakaran dna pengalaman yang mereka miliki.
Menjalankan aktiviti kesukarelaan semasa tempoh bersara dan menjadi “resource person”

LDM 033- Effective Leadership for Manager and Team Supervisors, 23 November 2026
2026-11-23 08:00 - 17:00
About Course

This course is specifically designed to help your find yourself as your perform Supervisory and Management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.
This programme is presented in two parts, beginning with understanding and managing self and thereafter, proceeding to the management of others / team.

What Will You Learn?

Clearly articulate your role and responsibilities as a Leader.
Be aware of individual strengths and weaknesses in managing others.
Develop better interpersonal skills and communication skills.
Identify the benefits and procedures of effective delegation.
Determine the best ways to communicate throughout your organization.
Learn and apply the principles of leadership.
Effectively manage the performance of your direct reports.
Uncover your strengths as a coach.

ADC 004 - Secretarial Skill Enhancement, 25 & 26 November 2026
2026-11-25 08:00 - 2026-11-26 17:00
About Course

Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player.

What Will You Learn?

Develop an understanding on the nature of business challenges and opportunities that are present in today’s business world to have a better appreciation of their role in the business.
Reflect and describe their key roles and competencies that will enable them to perform at the standard expected and required.

FAD 002 - Pentadbiran Dan Pengurusan Pejabat : Cekap & Moden, 25 & 26 November 2026
2026-11-25 08:00 - 2026-11-26 17:00
About Course

Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas.
Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka melihat dari perspektif organisasi yang lebih luas melewati skop tugas mereka seharian.
Dengan pendedahan ini, mereka akan dapat melakukan pembaikan ke atas diri dan proses kerja di mana perlu untuk meningkatkan lagi kecekapan dan keberkesanan mereka serta memberi sembangan secara langsung kepada keberkesanan operasi organisasi di mana mereka bertugas.
Pendekatan yang praktikal yang melibatkan peserta secara aktif dan bertumpukan kepada aktiviti harian di pejabat secara khusus akan digunakan untuk keseluruhan program.

What Will You Learn?

Memahami dengan lebih jelas cara – cara mengurus dan mengendalikan mesyuarat.
Meningkatkan kemahiran dalam menyediakan minit mesyaurat.
Menguasai prosedur mengenai sebelum, semasa dan selepas mesyuarat dijalankan

SWP 004 -Awareness Of Sexual Harassment And Bully Preventation At Workplace, 30 November 2026
2026-11-30 08:00 - 17:00
About Course

The ‘Sexual harassment and bully prevention at work place’ training aims to enhance participants general understanding of workplace sexual harassment. Participants gain a deeper awareness of the nature and prevalence of workplace sexual harassment or bullies and how they can implement strategies to prevent workplace sexual harassment and be an effective bystander.

What Will You Learn?

At the end of the course participants will be able to:
– Identify the types and effects of sexual harassment.
– Identify the roles of the bystander and leadership for effective harassment prevention.
– Determine the scope of the problem and barriers to reporting incidents of sexual harassment.
– Understand your rights as a person and as a employee or employer by the law
– Take rightful action to stop and prevent sexual harassment and bully.

ACC 005 - Learn How to Manage Full Set of Account, 9 December 2026
2026-12-09 08:00 - 17:00
INTRODUCTION
The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed business decision.

What Will You Learn?

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

ADC 005 - Sharpening Administrative Reformation Program (SHARP), 15 December 2026
2026-12-15 08:00 - 17:00
About Course

The current business trends and challenges had created a lot of new expectations on performance improvement. These lead to the decision on maximizing the employee’s capabilities and competencies to meet the organizational goals continuously and consistently. It applies to every category of employees in the organization. The need to have multi-skills will help employee to diversify their roles and responsibility shifts from traditional functional towards strategic functional.

What Will You Learn?

Understand the current business challenges and the impact towards customers’ expectation
Be more proactive and creative in developing performance improvement actions continuously
Bring them out from a comfort zone and always think out of the box in order to develop strategic partner thinking
Enhance interpersonal skills through NLP techniques
Building self-empowerment and take change
Plan and prioritizing their work more effectively
Managing EI and stress effectively in a workplace

OPS 006 - The Kaizen Process of Continuous Improvement, 15 & 16 December 2026
2026-12-15 08:00 - 2026-12-16 17:00
About Course

KAIZEN is a Japanese word meaning gradual and orderly, continuous improvement. The KAIZEN business strategy involves everyone in an organization working together to make improvements ‘without large capital investments’.
KAIZEN is a culture of sustained continuous improvement focusing on eliminating waste in all systems and processes of an organization.
It is everybody’s business to continuously improve their ability to meet expectations of high quality, low cost, and on-time delivery. KAIZEN transforms companies into ‘Superior Global Competitors’.
.

What Will You Learn?

Understand the KAIZEN concept.
Learn the practice of KAIZEN at all levels.
Motivates the whole workforce through empowerment and ownership of ideas.
Learn how to identify, analyze and tackle problems for continuous improvement.
Learn how to implement KAIZEN.
Learn some of the basic and advance tools and techniques of Kaizen.
Enables companies to make more effective use of resources.
Help companies to progress along the route for world class performance

FAD 001 - First Aid & CPR Awareness, 15 & 16 December 2026
2026-12-15 08:00 - 2026-12-16 17:00
About Course

First aid is the provision of initial care for an illness or injury. It is usually performed by non–expert but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self–limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally consists of a series of simple and is some cases, potentially life–saving techniques that an individual can be trained to perform with minimal equipment.

What Will You Learn?

Equip the participants with the necessary skills and knowledge to handle medical emergencies in an Office / Factory environment.
Have the latest update / know how to perform Resuscitation procedures for victims of Cardiac and Respiratory arrests.
Enable participants to competently and confidently deal with both major and minor injuries.

PCM 004- Cyber Hygiene- How to Protect Yourself & Your Organisation Online, 15 & 16 December 2026
2026-12-15 08:00 - 2026-12-16 17:00
INTRODUCTION
Data Breaches, Ransomware, State-Of-The-Art Attack, Advanced Persistent Threat (APT) targeting big organization and small businesses alike. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority.
Definitely, there’s a big difference between knowing you should improve security and knowing how to get started.
Take your basic knowledge of cyber security to a whole new level with exciting course that promises to be educational, informative and fun filled.

What Will You Learn?

Understand the element and importance of Cyber Security
Identify the needs of Cyber Security in Digital Era
Outline the elements of Cyber Threats to scams and cyberbullying
Understand how to prevent data loss and protect data
Implement countermeasures to protect infrastructure
